DigitalAccess@Home

Singapore's DigitalAccess@Home is an IMDA subsidy scheme that provides broadband and a laptop or tablet package to qualifying lower-income households, supporting online work, social activity and other daily needs (IMDA, accessed 30 August 2026). The scheme is household-focused: it is not the senior-specific Mobile Access for Seniors package and is not a free-device entitlement.

Who can apply

The household must live in an HDB flat and have at least one Singapore citizen. The current scheme details use monthly gross household income (GHI) or monthly per-capita income (PCI), calculated as an average over the previous 12 months (IMDA, accessed 30 August 2026). The lower income thresholds are GHI of $1,900 or less or PCI of $650 or less. A higher band applies where there is a primary-school student or person with disabilities in the household: GHI of $3,400 or less or PCI of $900 or less (IMDA, accessed 30 August 2026).

Existing beneficiaries of subsidised broadband or subsidised devices under DigitalAccess@Home, Home Access or NEU PC Plus are not offered the corresponding subsidised item again under the scheme (IMDA, accessed 30 August 2026). The income figures are household measures, not an individual salary test, and the relevant household composition and prior-beneficiary conditions must be checked through the current application process.

Subsidised products and co-payments

DigitalAccess@Home offers a choice of 500 Mbps or 1 Gbps broadband and a choice between a laptop package and a tablet package, with anti-virus subscription and a three-year warranty included in the listed device packages (IMDA, accessed 30 August 2026). For the options effective in the current scheme details, broadband is paid monthly over 36 months and devices are paid as a one-time co-payment; amounts are before prevailing GST (IMDA, accessed 30 August 2026).

The published co-payment tiers are tied to applicant circumstances, including Public Rental Scheme or qualifying assistance, living in a one-to-three-room flat, or living in a four-room-or-larger flat. For 500 Mbps broadband, the listed monthly co-payments are $5, $10 and $15 across Tiers 1, 2 and 3 respectively; 1 Gbps costs an additional $5 per month. Listed tablet co-payments range from $75 to $85, $155 to $165 and $230 to $250 by tier, while listed laptop co-payments range from $220 to $235, $445 to $475 and $665 to $710 (IMDA, accessed 30 August 2026). These prices are dated scheme options, not permanent rates.

Application and scope

One person may apply for the household. Applicants can submit an online form using Singpass or use a hardcopy route; household members must consent to the relevant data collection for eligibility checks. IMDA says the application is assessed against household conditions, so the application route does not turn the scheme into an individual salary test or a first-come entitlement. IMDA says applicants receive an update by SMS or email within 10 working days, after which the next steps are provided (IMDA, scheme details, accessed 10 September 2026). The scheme covers a subsidised broadband and device package selected from the listed options; it does not promise both a laptop and a tablet, free equipment, or a permanent price independent of the dated scheme details. Applicants should use the current IMDA form and option table because co-payments, product availability and eligibility checks are operational details that can change (IMDA, DigitalAccess@Home, last updated 29 July 2026).

Relationship to other digital-access support

DigitalAccess@Home addresses household home connectivity and one subsidised laptop or tablet package. Mobile Access for Seniors addresses a different population and package: eligible lower-income Singapore citizens aged 60 or above may receive subsidised smartphone and mobile-plan options subject to separate assistance-scheme and learning conditions. Seniors Go Digital provides digital-learning and Digital Ambassador support, while Digital Skills for Life is a skills programme rather than a device-and-broadband subsidy. These are related inclusion measures administered or supported through different arrangements; receiving one form of digital help does not automatically establish eligibility for another, and DigitalAccess@Home’s HDB-household income test should not be replaced with the senior scheme’s age or assistance conditions. Conversely, a senior household may still need to satisfy the DigitalAccess@Home household rules if it seeks home broadband or a computer package (IMDA, DigitalAccess@Home, accessed 10 September 2026).